Privacy policy

Last updated: 1 Nov 2024

1. Introduction

Welcome to iTribe (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our community platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information
  • Full name
  • Email address
  • Password
  • Profile information
  • Profile picture
  • Content You Create
  • Posts
  • Comments
  • Messages
  • Uploads
  • Billing Information
  • Payment details
  • Billing address
  • Transaction history

2.2 Information Automatically Collected

  • Technical Data
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookie data
  • Usage Data
  • Login times
  • Features used
  • Interaction metrics
  • Time spent on platform
  • Location Data
  • Geographic location (if permitted)
  • Time zone

3. How We Use Your Information

We use your information for the following purposes:

3.1 Essential Operations

Providing and maintaining the platform

  • Processing your transactions
  • Authenticating your identity
  • Managing your account

3.2 Platform Improvement

  • Analyzing usage patterns
  • Debugging technical issues
  • Developing new features
  • Optimizing user experience

3.3 Communications

  • Sending service updates
  • Providing customer support
  • Delivering newsletters (with consent)
  • Sending marketing communications (with consent)

3.4 Security

  • Preventing fraud and abuse
  • Protecting user safety
  • Maintaining platform integrity
  • Investigating violations

4. Information Sharing

4.1 Third-Party Service Providers

We may share information with:

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Email service providers
  • Customer support tools

4.2 Legal Requirements

We may disclose information:

  • In response to legal requests
  • To protect legal rights
  • To prevent illegal activities
  • To comply with law enforcement

4.3 Business Transfers

Information may be transferred in connection with:

  • Merger or acquisition
  • Sale of company assets
  • Corporate restructuring
  • Bankruptcy proceedings

5. Data Security

We implement appropriate security measures:

  • Encryption in transit and at rest
  • Access controls
  • Regular security assessments
  • Employee training
  • Incident response procedures

6. International Data Transfers

We may transfer data internationally:

  • Following applicable data protection laws
  • Using appropriate safeguards
  • Implementing standard contractual clauses
  • Ensuring adequate protection levels

7. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to processing
  • Withdraw consent
  • Data portability
  • Lodge complaints

8. Cookie Policy

8.1 Types of Cookies We Use

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Marketing cookies (with consent)

8.2 Cookie Management

  • Browser settings control
  • Cookie preference center
  • Third-party opt-out tools

9. Children’s Privacy

  • We do not knowingly collect data from children under 13
  • Parents can request data deletion
  • Age verification measures are implemented

10. Data Retention

We retain your information:

  • As long as necessary for service provision
  • As required by law
  • According to legitimate business needs
  • Until account deletion request

11. Policy Updates

11.1 Changes to This Policy

  • Regular policy reviews
  • Material changes communication
  • User consent when required

11.2 Previous Versions

  • Archive maintenance
  • Version comparison
  • Change documentation

12. Additional Rights by Region

12.1 European Users (GDPR)

  • Additional data subject rights
  • Legal bases for processing
  • Supervisory authority contacts

12.2 California Residents (CCPA)

  • Additional privacy rights
  • Personal information categories
  • Sale of personal information
  • Non-discrimination policy

12.3 Other Jurisdictions

  • Compliance with local laws
  • Regional-specific rights
  • Local authority contacts
  • Additional protections

13. Specific Features Privacy

13.1 Community Features

  • Public profile information
  • Content visibility settings
  • Member directory listings
  • Group participation data

13.2 Integration Privacy

  • Third-party app connections
  • Data sharing controls
  • Integration permissions
  • Connected services management

This Privacy Policy was last updated on November 5, 2024. By using iTribe, you agree to the collection and use of information in accordance with this policy.